Get In Touch
Contact MonsterTrades
A real person answers every message. Pick the right inbox below and we will come back to you quickly.
Membership and billing
Questions about your plan, an invoice, or changing your billing cycle.
Trade alerts and the system
How an alert works, why a position closed, or anything about TrendSearch XL.
Login and technical
Cannot get into the member area, not receiving alerts, or a problem with the site.
Cancel a trial or membership
Email us before day 14 and your card is never charged. One email, no phone call, no retention script.
Response time
Usually within a few hours on market days. Always within one business day.
Hours
Monday to Friday, market hours and beyond. Cancellations received on non business days are processed the next business day.
Already a member
You can also reach us from inside the V.I.P. Members area once you are logged in.
To get a faster answer, include
- The email address on your account
- The ticker and date if your question is about a specific alert
- A screenshot if something on the site is not working
Send us a message
Prefer a form? Fill this in and it lands in the same inbox.