Legal

Privacy Policy

This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. When you share information with us, we can make our services even better for you. As you use our services, we want you to be clear how we are using information and the ways in which you can protect your privacy. This is important; we hope you will take time to read it carefully.

Our customers have the right to access, correct, and delete personal data relating to them, and to object to the processing of such data, by addressing a written request at any time. Pinpoint Financial Group, LLC makes every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed, or accessed by unauthorized third parties.

Information We Collect

We collect information to provide better services to all of our users. We collect information in the following ways:

Information you give us. When you sign up for a MonsterTrades account, we ask for personal information such as your name, email address, mailing address, telephone number, and payment information. This information is used to process your subscription, deliver our services, and communicate with you regarding your account.

Information we get from your use of our services. We collect information about the services you use and how you use them, including when you visit our website, the pages you view, and the links you click. We may also collect device-specific information such as your hardware model, operating system version, browser type, and IP address.

Cookies and similar technologies. To make this site work properly, we sometimes place small data files called cookies on your device. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How We Use Information

We use the information we collect from all of our services to provide, maintain, protect, and improve them, to develop new services, and to protect Pinpoint Financial Group, LLC and our users. We also use this information to offer you tailored content and to communicate with you about your account, service updates, and promotional offers when you have opted in to receive them.

In carrying out these purposes, we combine data we collect through the various website services you use to give you a more seamless, consistent, and personalized experience. To enhance privacy, we have built in technological and procedural safeguards designed to prevent unauthorized data combinations. We store data we collect from you when you are unauthenticated (not signed in) separately from any account information that directly identifies you, such as your name, email address, or phone number.

Information We Share

We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction.

We also share personal data with vendors or agents working on our behalf for the purposes described in this statement. For example, companies we’ve hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data in order to provide those functions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose.

We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets, or when required by law, legal process, litigation, or requests from public and governmental authorities.

Your Choices

You can choose whether you wish to receive promotional communications from MonsterTrades by email, SMS, physical mail, or telephone. If you receive promotional email or SMS messages from us and would like to opt out, you can do so by following the directions in that message or by contacting us at support@monstertrades.com.

These choices do not apply to mandatory service communications that are part of certain MonsterTrades services, such as account confirmations, billing notices, or trade alerts that are part of your active subscription.

Data Security

We work hard to protect MonsterTrades and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. We use industry-standard encryption technologies when transferring and receiving user data. We maintain appropriate physical, electronic, and procedural safeguards to guard personal information.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need personal data, we securely delete or anonymize it.

Links to Other Websites

Our website may contain links to other websites and services. Please note that these links are provided for your convenience and information. The linked websites may operate independently from us and have their own privacy policies or notices, which we suggest you review. We are not responsible for the content or privacy practices of any linked websites that are not operated by us.

Changes to This Policy

We may change this Privacy Policy from time to time. If we make any changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice. We encourage you to review our Privacy Policy whenever you use MonsterTrades to stay informed about our information practices.

Contact

For questions regarding this privacy policy or your personal data, please contact us at support@monstertrades.com.